- Will I be the only student foreigner in the family?
You can stipulate it at the time of the application
(On the application form)
- My family will be close to my school ?
All our host families in downtown Paris ( between 5 and 20mn by subway from any schools or univeristies )
- Can I visit my host family before to confirm my reservation ?
No ( for security reasons )
- Is there a discount if 2 people wish to stay together ?
No
- How long before do I have to register ?
We recommend that you proceed as quick as possible. It is really difficult and expensive to find an accommodation in Paris particularly at the beginning of each term. In order to find the family that best matches your needs, we suggest that you contact us while you are doing your school registration
- How will I pay ?
To get started, return the application form to us .We will open a file for you, and start to search for a family that best matches your wishes. Upon the payment of the down payment ( if of course you agree with the results of our search ) , we’ll send you the complete file : our invoice, all the details about your host family, the payment schedule and the instructions. Each month, you will pay your family according to the schedule that we will give to you.
- If I don't' feel comfortable with my family...
In any case of misunderstanding, we will find a new family for you as soon as possible ( of course if something is available). Please note that sometimes all the host families are already booked and you will have to wait a while before you can change. We will not charge you for this service. If there is a problem, please tell us immediately. Don’t be afraid ! Please note that your family can also ask us to find a new family for you !
- If I don't feel confortable with my family ... ( 2 )
If your family asks us to find a new host family for you ( because of your bad behavior , your no-respect of the rules etc.. ) we will find only one time a new host family for you. If the same problems occur in the 2nd host family, we will not find a 3rd host family and the down payment for the remaining days won’t be refunded.
- If I don't feel confortable with my family ... ( 3 )
If you refuse to stay in the new host family found ( for any reasons ), the down payment for the remaining days won’t be refunded. If we can not find a new host family, we will refund the down payment for the remaining days. We are not responsible for the change of description that occurs during the stay of the situation at the family home (for example, size of the room, internet access, pet, divorce, lack of a family member etc.. .) If such a change occurs, the host family is responsible.
- Will I have the keys ?
Yes. You’ll be absolutely free to come and go as you please and it’s important for your family that you feel at home. If you come back late (or very early !) please try to be as quiet as possible ! Be very careful ! Don’t lose your keys or you’ll have to pay for a new lock (and it can be very expensive…)
- Can I decide to stay longer in my family ?
Of course if they are still “available”. We recommend that you ask us as quick as possible (not your host family) .If not, we’ll find a new family that again matches your wishes. In both cases, if you stay longer than expected, we will send you a new request of payment for the down payment.
- I've changed my mind during my stay... I want to leave earlier or I have found an other accommodation...
It is possible, but you must inform your family one month before you leave (by politeness) If you don’t inform the host family one month before you leave, you will have to pay as compensation 1 month of rent to the host family.
- Is the down payment refundable ?
Please note that if you cancel/amend your reservation for any reason (medical problem, visa issues, refusal of visa, date change ,other reasons etc…) the down payment is not refundable. For example, if you leave the host family earlier than expected, the down payment is not refundable.If you decide to change the option during your stay ( for example you change from 3 dinners a week option to bed and breakfast option ), the down payment is not refundable.
- I am not a student, can I apply ?
Yes, our host families welcome everybody.
- In order to get my visa , I need some documents from the host family, can you provide them?
Yes, sure, we can send you these documents by email ( PDF file )
It costs 50 euro.
In case of cancellation, the payment is not refundable.
